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Rockhampton • Permanent
Assistant Broker/Administrator | Resilium Partners
About Us
Are you looking for a new opportunity or chance to kick start your career? This is an excellent opportunity for someone within Insurance to join a supportive and growing team, or someone from outside of the industry and kick start your career within Insurance.
Piranha Insurance Brokers is a general insurance brokerage offering services to a diverse range of clients and industries. We truly believe in the value and importance of advice and the right insurance. It is proudly part of Resilium Partners and broader Envest Group, who are a rapidly expanding collection of likeminded insurance practices who share similar values and ambitions.
Our mission is to preserve the welfare of our clients by providing quality insurance advice, tailored to their unique needs. Our relationships are built on trust and integrity.
Our primary focus is to recruit on your attributes. We are looking for someone who is enthusiastic, positive and ready to be part of a passionate, fun and dynamic team.
Why Join Us
- You will be part of a welcoming and supportive team environment, guided by highly experienced and technical Senior Insurance Brokers.
- Work within a supportive engaging environment with a strong focus on teamwork.
- Build your knowledge base across all aspects of the Insurance Industry
- Continuous growth to build your career - you will be given continuous support and opportunity to progress within the business and within this dynamic industry.
- Exclusive Perks: Benefit from a range of exclusive perks, including complimentary life and income protection coverage, retail discounts and more.
Your New Role
- Supporting Brokers in the management of their General Insurance portfolios
- Assisting with the processing of New Business, Renewals, Endorsements and Claims
- Preparation and sending of professional documentation to clients and insurers
- Liaising with multiple stakeholders, including liaising with underwriters in relation to client policies
- Follow up of outstanding information/documentation from insurers and/or clients
Experience and Qualifications
- Experience in the Insurance Industry highly regarded but not essential
- Experience in a similar role within a fast-paced professional services environment
- Must be willing to undertake study and obtain relevant qualifications
- Excellent communication and sound interpersonal skills
- Strong attention to detail and high levels of accuracy
- Self-motivated with ability to work autonomously
- Excellent knowledge of the Microsoft Word and Excel suite
- A strong team player who shows a willingness to be flexible and has a positive attitude
If this sounds like you and you are ready to hit the ground running, please apply today or reach out to Katy@envest.com.au to find out more.
Fortitude Valley • Permanent
Recoveries Consultant | Insuret
About Insuret
Insuret is an underwriting agency offering market leading insurance products and services to fleet businesses which includes rental car fleets, peer to peer fleets, rideshare fleets and more. With over 25 years of industry experience in administering fleet insurance programs, we boast a professional and collaborative team who are passionate about delivering services designed to meet the needs of our clients.
As we continue our journey of growth, Insuret offers an exciting opportunity for a Recoveries Professional looking to build their career!
About the Job
We are seeking an enthusiastic individual to join our Recoveries Team in a permanent full-time opportunity, reporting to the Claims Manager. As the successful candidate you will bring with you experience handling tricky recovery scenarios, and a passion for getting the best outcome possible. In your day to day you will:
- Investigate and assess motor vehicle claims to determine liability and recovery potential.
- Proactively communicate with at-fault third parties, their insurers, and hirers to negotiate the recovery of funds.
- Prepare and issue demand letters for the recovery of outstanding amounts. Manage a portfolio of recovery cases, ensuring timely follow-ups and resolutions.
- Provide exceptional service to all stakeholders by handling inquiries professionally and efficiently.
- Analyse & resolve claims in the most effective and time efficient manner, whilst complying to all regulatory requirements & internal process standards.
- Work effectively in the team environment, collaborating with peers and sharing knowledge & skills to achieve team goals and objectives.
- Identify and escalate opportunities for continuous improvement in processes.
About you
- Experience within Insurance Recoveries (ideally with motor vehicle experience).
- Knowledge of the General Insurance Code of Practice.
- High level attention to detail, with the ability to prioritise & multi-task.
- Proactive attitude with a willingness to learn.
- Great team player.
- Ability to meet service levels and individual KPI’s.
- Decision making skills and ability to problem solve.
Why Us?
We value our team and strive to provide a comprehensive range of opportunities to support your personal and professional growth. Here's what you can expect when you join us:
- Competitive remuneration package.
- Central location in Fortitude Valley with convenient public transport options.
- Career training and personal development opportunities.
- A collaborative, supportive, and professional team.
- Employee Assistance Program.
If you’re ready to embark on an exciting journey with Insuret, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!
Sydney • Permanent
Broker Support Officer | Proplab
About Us
Proplab is the Property Collaboration – a cohesive, team-based environment with a passion to provide the best specialty property insurance. We have a diverse and inclusive workplace culture and strongly believe that the key to our success is our people – hence why we are committed to supporting internal growth and development. Proplab is the umbrella brand that houses two dynamic entities within the insurance industry:
- SGUA - an ASIC-licensed underwriting agent specialising in risk management for full-time rental properties and short-term holiday homes/units. This brand distributes solely to insurance brokers across Australia.
- Property Insurance Plus (PIP) - established in 2009, provides cost-effective insurance protection for investors in the landlord insurance and real estate sectors. This brand distributes to real estate agents and the direct consumer.
Proplab offers an exciting opportunity for a motivated professional looking to build their career in a growing business!
About the Job
We are seeking a motivated self-starter to join our team! In your day to day, you will:
- Develop and maintain relationships with internal staff and external broker partners, ensuring high customer service levels are provided.
- Manage new broker onboarding and offboarding requirements.
- Laise with broker networks to ensure accurate system connections are processed in a timely manner.
- Maintain policy system with account and user activity for the broker distribution team.
- Assist with maintaining the Intranet, CRM, and SharePoint folders.
- Work closely with internal teams for technical and operational support to ensure is at a positive level and participate in internal projects when required.
- Coordinate marketing-related work for the broker distribution team.
- Assist the broker distribution team by generating quarterly reports for key broker partners and other ad-hoc reports from time to time.
- Manage broker support mailbox and follow up enquiries promptly and professionally.
- Identify and escalate any potential risks or issues to the business.
- Coordinate Christmas hampers and ad-hoc gifts for all partners.
- General administration assistance to the broker distribution team and overall support to our broker partners.
About you
- Completion of ASIC RG146 (Tier 2) is highly desirable.
- General understanding of the intermediated insurance industry.
- Good understanding of broker and underwriting principles, insurance legislation, and market trends (desirable).
- An understanding of the basic accounting principles.
- Excellent verbal and written communication skills.
- High organisational and time management skills.
- Adept at conflict & complaints management.
- Strong negotiation and presentation skill.
- Ability to embrace and consistently demonstrate the Proplab purpose and values.
- Demonstrated use of initiative, teamwork, collaboration, and integrity.
- Strong customer focus (internal and external) with high attention to detail.
- Self-starter, motivated to learn, and can adapt to change.
Why Us?
We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:
- Competitive remuneration + an annual incentive program.
- A truly flexible/hybrid working model.
- A collaborative, supportive, and innovative team.
- Paid parental leave, volunteer leave, and birthday leave.
- Access to discounted insurance products.
- Employee Assistance Program.
If you’re ready to embark on an exciting journey with Proplab, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!
Goodwood • Permanent
Administration Assistant | Resilium Partners - Protectit
About Us
Are you looking for a new opportunity or chance to kick start your career? This is an excellent opportunity for someone within Insurance to join a supportive and growing team, or someone from outside of the industry and kick start your career within Insurance.
Protectit Insurance Services is a boutique insurance consulting service that truly believes in the value and importance of Insurance. Protectit is proudly part of Resilium Partners and broader Envest Group, who are a rapidly expanding collection of likeminded insurance practices who share similar values and ambitions.
Our mission is to preserve the welfare of our clients by providing quality insurance advice, tailored to their unique needs. Our relationships are built on trust and integrity.
We are located in Goodwood, Adelaide, which is easily accessible by car with plenty of car parking. We are a team of industry professionals who are passionate about providing a first-class insurance broking service.
Why Join Us
- You will be part of a welcoming and supportive team environment, guided by highly experienced and technical Senior Insurance Brokers.
- Work within a supportive engaging environment with a strong focus on teamwork.
- Build your knowledge base across all aspects of the Insurance Industry
- Continuous growth to build your career - you will be given continuous support and opportunity to progress within the business and within this dynamic industry.
- Exclusive Perks: Benefit from a range of exclusive perks, including discounted health insurance, reduced gym memberships, retail discounts, and more.
- Competitive salary on offer for the right candidate.
Your New Role
- Supporting Brokers in the management of their domestic portfolio
- Assisting with the processing of General Insurance New Business and Renewals
- Preparation and sending of professional documentation to clients and insurers
- Liaising with multiple stakeholders, including liaising with underwriters in relation to client policies
- Managing changes to existing policies
- Follow up of outstanding information/documentation from insurers and/or clients
- Assisting with the management of claims which entails liaising with insurers & clients
Experience and Qualifications
- Experience in a junior administration or customer facing position is highly regarded
- We are also open to considering applications from school leavers or Graduates
- Must be willing to undertake study and obtain relevant qualifications
- Strong attention to detail and high levels of accuracy
- Self-motivated and proven experience working autonomously
- Excellent knowledge of the Microsoft Word and Excel suite
- A strong team player who shows a willingness to be flexible and has a positive attitude
- Excellent communication and sound interpersonal skills
- High level of initiative
If this sounds like you and you are ready to hit the ground running, please apply or reach out to Katy@envest.com.au to find out more.
Brisbane • Permanent
Operations Manager | Epsilon Underwriting
About Epsilon Underwriting
Epsilon Underwriting provides specialist services to Brokers in need of expert, comprehensive insurance solutions. We pride ourselves on exceptional levels of support and friendly service. The experienced and friendly staff at Epsilon form a dynamic and cohesive team! We’re excited to welcome an Operations Manager, based from our Brisbane CBD office, to support our growing national team.
As the Operations Manager, you’ll be exposed to a variety of daily strategic tasks that support our geographically dispersed management team. This role will give you the opportunity to dabble in general admin tasks, property management, change and communication support and an integration point with our Project Management, IT and HR partners.
Are you a detail oriented, problem solver that’s looking to kickstart their insurance career? If so, this could be the perfect opportunity for you…
What will the role look like?
- Oversee the daily operations of the office, including managing office supplies, equipment, travel requests and vendor relationships.
- Assist with property management task including the liaison with commercial partners.
- Facilitate prompt, effective and informative communications for operational, people or project-based updates.
- Act as the Epsilon lead to monitor project progress, address potential issues, and implement corrective actions as necessary.
- Assist with Company Secretary administrative tasks related to corporate governance, including organising board meetings and preparing agendas and minutes.
- Coordinate internal/external audit requirements
- Maintain our internal Sharepoint and collaboration sites.
- Monitor performance of suppliers and conduct supplier management reviews as appropriate.
What will you bring to the role?
- Bachelor’s degree in business administration, Management, or a related field (or equivalent experience);
- Proven experience managing multiple projects and delivering results within deadlines;
- Familiarity with company secretary duties and corporate governance practices;
- Strong working knowledge of relevant Microsoft applications, including Microsoft Office 365 (Windows, Word, Excel, Outlook);
- Strong communication skills, writing skills and interpersonal skills;
- Strong ability to problem solve and deliver creative, solution based outcomes;
- Effectively and efficiently work autonomously and in a high performing, results-orientated team;
- Well-developed time management and organisation skills;
- Ethical, professional, and honest approach to collaboration and communication.
In return, we offer...
- An attractive base salary and incentive scheme
- A role where you can make a significant impact towards business growth.
- The opportunity to engage with a variety of stakeholders and functions within the wider business.
Sound like you? We’re excited to hear from you!
Sydney CBD • Permanent
Senior Accountant
As the largest privately owned insurance distribution group in Australia, we drive insurance businesses to excel, creating a united group of brands that serve and support our community. Founded with an entrepreneurial spirit, and the knowledge that insurance is there for our community when needed. Leveraging the strengths of our people and network we continuously aspire for strong sustainable growth.
The role of the senior accountant is pivotal in advancing organic growth for the Envest group portfolio of insurance distribution businesses. The Senior financial accountant will be involved in a mix of financial accounting, management accounting, cashflow management and acquisition onboarding duties. This role will collaborate with the Envest Group Finance team and the rest of the business unit finance teams in delivering timely and accurate financial and management reporting that our businesses can confidently rely upon to support decision-making and manage financial, tax and regulatory risks.
Key Responsibilities
- Manage the end-to-end finance process of the Group’s portfolio companies, including financial accounting, management reporting, business partnering, tax and compliance.
- Assist the Group Finance team with preparing statutory accounts and other deliverables required for Envest consolidated financial statements.
- Work closely with cross-functional teams within the business unit, including IT, broking, and the executives, to ensure alignment with financial goals.
- Support the finance manager in identifying business trends, risks and opportunities for improvement.
- Assist in performing financial analysis, including budgeting, forecasting, and variance analysis.
- Assist in controlling costs and optimising the value proposition of the group shared service function.
- Assist newly acquired businesses in their financial integration
- Demonstrate a strong comprehension of Envest’s financial and operational systems, harnessing the capabilities of the new ERP system and data warehouse to drive value creation.
What you’ll bring to the role
- Bachelor’s degree in Finance, Accounting or a related field; CA or CPA Qualified.
- Minimum five years experience in finance roles within the financial services sector.
- Strong commercial and analytical skills, proficiency in data analysis and financial modelling.
- Strong technical financial accounting skills and solid understanding of Australian GAAP.
- Proficient in delivering clear and concise financial insights to non-financial stakeholders.
- Knowledge of insurance and insurance broking industry is advantageous.
- Excellent interpersonal skills to effectively collaborate with various stakeholders.
- Detail and results-oriented, able to set priorities and adapt to a fast-paced, dynamic environment
- Proficient with Microsoft applications and business analytics tools.
- Proficient with ERP systems (D365) or other accounting systems (Xero, MYOB etc.)
Sound like you? We'd love to hear from you!
North Sydney • Permanent
Assistant Account Executive | Resilium Partners
Are you ready to be part of something BIG?
Befor, a dynamic new division of Resilium Partners and the Envest Group, is on a mission to reimagine the insurance broking experience. We're blending human expertise with cutting-edge technology to create a seamless, unparalleled broker experience. And we're just getting started!
We're Growing, and We Want YOU!
We're seeking energetic, ambitious individuals ready to embrace the future of insurance broking. If you're passionate about providing exceptional customer service, driven to succeed and eager to be part of a transformative journey, we want to hear from you. This position is open to candidates located in Sydney, Brisbane, Sunshine Coast and Melbourne.
In this exciting role, you'll play a vital part in our growth by:
- Driving Growth: Contribute to Befor's rapid expansion by developing new business and nurturing existing client relationships.
- Providing Expert Advice: Guide clients through their insurance needs with personalised and insightful recommendations.
- Delivering Solutions: Present tailored quotes and options to meet clients' unique requirements.
- Building Relationships: Foster strong connections with clients and industry partners to ensure seamless service.
- Supporting the Team: Collaborate with Account Executives to provide outstanding client support and achieve shared goals.
What's in it for you?
- Be part of the excitement: Join Australia's fastest-growing insurance group and contribute to a groundbreaking vision
- Accelerate your career: Gain access to exceptional learning and development opportunities and shape your future in a supportive environment
- Work your way: Enjoy a flexible hybrid work model that suits your lifestyle
- Find your tribe: Become part of an inclusive, collaborative team where your contributions are valued and celebrated
Befor is not just a job; it's a career launchpad.
At Befor, we're not just changing the insurance game, we're creating a new standard of excellence. If you're ready to embrace innovation, make a meaningful impact, and be part of a team that's shaping the future of insurance. Apply now and help us shape the future of insurance broking!
Bondi Beach • Permanent
Internal Account Manager | Aviso Broking
- Join the Industry’s fastest-growing insurance brokerage
- Competitive remuneration package
Join Australia’s fastest-growing insurance brokerage as an Internal Account Manager and play a pivotal role in supporting the processing of new business, endorsements, renewals, and policy administration. You will be at the forefront of providing exceptional customer service and portfolio management for both new and existing clients. Your primary focus will be on non-retail products, offering crucial support to Account Managers across the Aviso Broking business.
WHAT WE OFFER
At Aviso Broking, we value our team members and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:
- Work-Life Balance: Embrace flexible work arrangements that accommodate your lifestyle and needs.
- Continuous Growth: Access to extensive training and development opportunities, supporting your career advancement.
- Engaging Work Culture: Join in on social events and celebrations, fostering a vibrant and support work atmosphere.
- Exclusive Perks: Benefit from a range of exclusive perks, including discounted health insurance, retail discounts, and more.
ABOUT YOU
We are looking for an individual who embodies the following characteristics and qualifications:
- Experience: You bring to the table a minimum of 2 years of experience in Insurance Broking, which is highly valued as it demonstrates your industry expertise.
- Qualifications: Possession of Tier 1 Insurance Broking qualifications is preferred (with a minimum of 2 Tier achieved), reflecting your commitment to professional development.
- Curious Learner: Eager to learn, especially about the intricate Insurance Industry.
- Integrity Advocate: Your unwavering commitment to integrity is not just a necessity within a financially regulated organisation; it reflects your core values and the way you conduct yourself.
- Team Player: Naturally builds strong relationships with colleagues, clients, and industry segments.
- Effective Communicator: Adaptable communication style, adept at connecting with diverse audiences.
- Opportunity Seeker: You proactively seek out and act upon opportunities, showcasing your readiness to take on increased responsibilities. You possess the ability to act independently while appropriately referencing back to your manager or supervisor.
- Communication and Presentation Proficiency: Exceptional in both oral and written communication and presentation.
- Technologically Savvy: Proficient in standard desktop packages, including MS Excel, MS Word, and MS PowerPoint.
THE ROLE
As an Internal Account Manager at Aviso Broking, your role encompasses a range of critical responsibilities designed to uphold our commitment to excellence:
- Exceed service standards, ensuring exceptional client support and satisfaction.
- Take a proactive approach to account management, meeting client needs in line with service standards.
- Maintain data accuracy, emphasising information precision and reducing errors.
- Respond promptly to Account Manager inquiries, supporting seamless operations.
- Efficiently handle new business, renewals, and non-retail policy maintenance.
- Execute general office administrative duties, enhancing overall efficiency.
- Assist Account Managers with queries, ensuring smooth workflows.
- Adhere to company policies, statutory requirements, and industry codes while acquiring in-depth knowledge of clients' industries and insurance expertise.
If you’re ready to embark on an exciting journey with Aviso Broking, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today and be a driving force in the insurance industry’s fastest-growing brokerage.
Nedlands • Permanent
Assistant Account Manager | Provident Insurance Services - Resilium Partners
- Join a business with great leadership and entrepreneurial spirit!
- Competitive remuneration package.
- Hybrid working model and flexibility.
A new opportunity ahead! We are looking for an Assistant Account Manager to join our team at Provident Insurance Service, a Resilium Partner.
About us:
For over 20 years Provident Insurance Services has been serving the insurance needs of clients as trusted advisors across Western Australia. Provident is part of Resilium Partners and the wider Envest Group.
Our account managers go above and beyond for our clients, and we are looking for our next team member to be part of our collaborative and forward-thinking company.
About the Job:
As an Assistant Account Manager, you will be responsible for supporting a diverse portfolio of clients, encompassing all SME General Insurance lines. You will be providing high levels of service to our Account Managers.
- Assisting with high levels of service standards to all clients and ensuring their needs are met in line with our agreed service standards.
- Ensure high quality administrative support to the Account Managers to ensure they are well supported to service the portfolio of client.
- Processing of new business, renewals and policy maintenance (primarily focused on commercial product classes).
- Establishing and maintaining effective working relationships with various stakeholders both internally and externally.
About You:
- Ideally you will have had experience within the Insurance industry and preferred Tier 2 qualification, however if you have office-based experience with Financial or Professional services we would still like to hear from you.
- Importantly you must always exhibit a friendly and professional demeanour and be able to communicate effectively.
- Be proactive in identifying and prioritising tasks and approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.
- Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.
Why us?
At Provident, Resilium Partners, we provide employees the opportunity to work closely as a tight knit team and support your personal and professional growth. We have excellent work life balance and offer hybrid work structures along with a variety of training opportunities and engaging work culture.
If you’re ready to start the new phase of your career, please apply today!
Glen Waverley • Permanent
Human Resource Officer
As the largest privately owned insurance distribution group in Australia, we drive insurance businesses to excel, creating a united group of brands that serve and support our community. Founded with an entrepreneurial spirit, and the knowledge that insurance is there for our community when needed. Leveraging the strengths of our people and network we continuously aspire for strong sustainable growth.
We’re excited to welcome an experienced HR Officer to our growing team in a truly generalist role. Responsible for a national portfolio, your focus will be on delivering cyclical HR practices, projects, advising on people initiatives, policies, practices and supporting the business across the full employee lifecycle. Intermittent travel is required in this role to foster relationships and ensure human resources is embedded in the business as an operational and strategic partner. While the roles will work flexibly, we are seeking:
- Melbourne based Officer that will work across both our Glen Waverly and Central CBD offices.
Key Responsibilities
- Provide generalist HR support to the Envest team across all stages of the employee lifecycle including: recruitment and selection, onboarding, performance, development, employee engagement and offboarding
- Lead, or contribute to, the delivery of strategic HR initiatives and projects
- Monitor, review and respond to the HR mailbox, identifying themes and proactively working through solutions.
- Administer and increase adoption of our HRIS system looking for opportunities to improve workflow and provide first-level user support.
- Support to development and ongoing monitoring of people metrics.
- Contribute to the development of a central repository of documents and materials, and the ongoing maintenance of the People SharePoint site.
- Facilitate presentations, training and capability uplift to mature our business.
- Support cyclical activities such as engagement surveys, performance reviews, remuneration reviews, talent management, annual reporting, development etc.
- Ensure People & Culture onboarding activities for new starters within Australia are consistent and well-coordinated in a timely manner
- Support systems, processes and procedures in service of relevant Industrial instruments and compliance to Fair Work Act obligations
What you’ll bring to the role
- Bachelor’s degree in Human resources, Business or similar is desirable
- Prior People & Culture generalist experience in a similar role (2 plus years). Experience in Mergers & Acquisition or Integration highly regarded but not essential
- Experience in Insurance and Financial Services highly regarded but not essential
- Strong communication skills, writing skills and interpersonal skills
- Demonstrated experience work on projects and applying project methodologies
- Previous experience working in an environment with remote teams advantageous
- Agile ability to switch between strategic and operational priorities
- Strong ability to problem solve and deliver solution based outcomes
- Effectively and efficiently work autonomously and in a team
- Excellent ability to build and maintain relationships at all levels
- Computer literacy including competency in Microsoft Office - Word, Excel, PowerPoint, Outlook and Teams
Sound like you? We'd love to hear from you!