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BundooraPermanent

Claims Service Consultant | EDA

At Envest Direct Agencies, our purpose is to protect the lifestyle of the outdoor adventurer. Not only do we own and represent some of Australia’s most recognisable niche brands (Club 4x4, KT Insurance & Viz Insurance) in the consumer insurance market, we’re passionate advocates for people to live their best life – and that includes our employees. We’re not your standard insurance company selling standard policies to standard vehicles – we’re here for the outdoor adventurer! Think modified 4X4, RVs and Caravans that get our customers off the beaten track and enjoying our beautiful country – we love to hear about their adventures (and they’re vehicles)!

We're looking for people to join our growing Claims team to help manage a portfolio of interesting niche claims. This role is open to Bundoora or Melbourne applicants. As the initial lodgement point for customers, you'll determine the level of coverage that applies to claims and negotiate mutually beneficial outcomes in an efficient and accurate way. If you're passionate about providing exceptional customer experiences in the moments that matter, this could be the perfect opportunity for you...

As a Claims Consultant you will:

  • Manage a portfolio of unique motor, caravan and recreational vehicle claims within authority levels.
  • Undertake end to end claims management – from initial lodgement, determining the coverage to apply, ongoing customer contact and finalisation.
  • Comply with procedures and standards to ensure claims are processed quickly, efficiently, in adherence with compliance requirements and accurately to prevent claims leakage.
  • Understand the laws, rules and regulations that govern claims practices – such as Insurance Contracts Act, the General Insurance Code of Practice and more!

What will you bring to the role?

  • A passion for delivering first-class customer service
  • Experience in a customer service role – contact centre, claims or insurance sectors experience highly regarded but not essential
  • Excellent communication skills (both verbal and written), to balance empathy and commercial decisioning.
  • Proficient in using MS Office (Teams, Outlook and Excel)
  • Ability to plan and prioritise tasks through to completion, in a fast-paced environment.
  • Demonstrated analytical and critical thinking capability to evaluate complex alternatives and make decisions.

In return, we offer….

  • An attractive base salary with potential to earn a yearly salary
  • Central location in Bundoora, Victoria
  • Standard Mon - Fri work. No evenings or weekends
  • Career, training and personal development opportunities
  • Significant discounts on our insurance products
  • A day off for your birthday!
  • Employee Assistance Program
  • A supportive work environment with a fun culture
Learn more  

South BrisbanePermanent

Account Manager - South Brisbane | Aviso Broking

• Hybrid working model and flexibility

• Join the Industry’s fastest-growing insurance brokerage

• Competitive remuneration package including Incentive

Are you ready to join a dynamic and rapidly growing team in the insurance industry? Aviso Broking, part of the Aviso Group, is seeking an Account Manager to become an integral part of our success story. With a strong presence in New South Wales and Queensland, our nationwide network boasts over 20 offices, 250 dedicated employees, and an impressive $280 million in Gross Written Premium (GWP). We're on the lookout for a talented individual to join our South Brisbane office and help us continue our remarkable journey.

WHAT WE OFFER

At Aviso Broking, we value our team members and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Work-Life Balance: Embrace flexible work arrangements that accommodate your lifestyle and needs.
  • Continuous Growth: Access to extensive training and development opportunities, supporting your career advancement.
  • Engaging Work Culture: Join in on social events and celebrations, fostering a vibrant and support work atmosphere.
  • Exclusive Perks: Benefit from a range of exclusive perks, including discounted health insurance, reduced gym memberships, retail discounts, and more.
  • Convenient Location: Our centrally located office ensures an easy commute.

ABOUT YOU

We are looking for an individual who embodies the following characteristics and qualifications:

  • Hold Tier 1 & Tier 2 Broking qualifications, demonstrating your expertise in the industry.
  • Bring a minimum of 2 years' experience in Insurance Broking or a similar role.
  • Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.
  • Approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.
  • Work collaboratively within a team while also being capable of independent work with minimal supervision.
  • Maintain a high level of precision in your work.

ADDITIONALLY, THE IDEAL CANDIDATE WILL ALSO POSSESS:

  • Always exhibit a friendly and professional demeanour.
  • Demonstrate sound negotiation and influencing abilities.
  • Communicate effectively, with strong proficiency in English and literacy.
  • Be proactive in identifying and prioritizing tasks.

THE ROLE

As an Account Manager at Aviso Broking, your primary responsibility will be to oversee a diverse portfolio encompassing all General Insurance lines. Your mission: delivering top-notch service and ensuring exceptional client retention. Here's what you'll be doing:

  • You'll be the go-to contact for a portfolio of clients, ensuring their insurance needs are met with excellence.
  • Forge and maintain strong relationships with Clients, Underwriters, and other essential stakeholders.
  • Contribute to the growth of our business by identifying opportunities for new clients and playing a pivotal role in retaining our existing portfolio.
  • Provide expert advice and placement services across a range of products, including SME Package, Property, Liability, Commercial Motor, Fleet, and Financial Lines.

If you’re ready to embark on an exciting journey with Aviso Broking, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today and be a driving force in the insurance industry’s fastest-growing brokerage.

Learn more  

Surfers ParadisePermanent

Account Manager - Surfers Paradise | Aviso Broking

  • Hybrid working model and flexibility
  • Join the Industry’s fastest-growing insurance brokerage
  • Competitive remuneration package including Incentive

Are you ready to join a dynamic and rapidly growing team in the insurance industry? Aviso Broking, part of the Aviso Group, is seeking an Account Manager to become an integral part of our success story. With a strong presence in New South Wales and Queensland, our nationwide network boasts over 20 offices, 250 dedicated employees, and an impressive $280 million in Gross Written Premium (GWP). We're on the lookout for a talented individual to join our Surfers Paradise office and help us continue our remarkable journey.

WHAT WE OFFER

At Aviso Broking, we value our team members and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Work-Life Balance: Embrace flexible work arrangements that accommodate your lifestyle and needs.
  • Continuous Growth: Access to extensive training and development opportunities, supporting your career advancement.
  • Engaging Work Culture: Join in on social events and celebrations, fostering a vibrant and support work atmosphere.
  • Exclusive Perks: Benefit from a range of exclusive perks, including discounted health insurance, reduced gym memberships, retail discounts, and more.
  • Convenient Location: Our centrally located office ensures an easy commute.

ABOUT YOU

We are looking for an individual who embodies the following characteristics and qualifications:

  • Hold Tier 1 & Tier 2 Broking qualifications, demonstrating your expertise in the industry.
  • Bring a minimum of 2 years' experience in Insurance Broking or a similar role.
  • Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.
  • Approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.
  • Work collaboratively within a team while also being capable of independent work with minimal supervision.
  • Maintain a high level of precision in your work.

ADDITIONALLY, THE IDEAL CANDIDATE WILL ALSO POSSESS:

  • Always exhibit a friendly and professional demeanor.
  • Demonstrate sound negotiation and influencing abilities.
  • Communicate effectively, with strong proficiency in English and literacy.
  • Be proactive in identifying and prioritising tasks.

THE ROLE

As an Account Manager at Aviso Broking, your primary responsibility will be to oversee a diverse portfolio encompassing all General Insurance lines. Your mission: delivering top-notch service and ensuring exceptional client retention. Here's what you'll be doing:

  • You'll be the go-to contact for a portfolio of clients, ensuring their insurance needs are met with excellence.
  • Forge and maintain strong relationships with Clients, Underwriters, and other essential stakeholders.
  • Contribute to the growth of our business by identifying opportunities for new clients and playing a pivotal role in retaining our existing portfolio.
  • Provide expert advice and placement services across a range of products, including SME Package, Property, Liability, Commercial Motor, Fleet, and Financial Lines.

If you’re ready to embark on an exciting journey with Aviso Broking, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today and be a driving force in the insurance industry’s fastest-growing brokerage.

Learn more  

SydneyPermanent

Claims Technical Specialist | Blue Zebra Insurance

Are you a problem solver? An excitinAre you a problem solver? An exciting opportunity for an innovative Claims Technical Specialist role is open in our office is open! g opportunity for an innovative Claims Technical Specialist role is open in our Sydney office is open!

As a Claim Technical Specialist, you will report to the Compliance Manager. You will undertake detailed work and analysis that will improve the claims operation to ensure that the function is compliant, efficient, and continuously improving so that we deliver the best outcomes for our clients and the consistent innovation that we pursue.

About the Job:

  • Conducts audits and reviews of all processes including internal claims audits of Claims Specialists files, payment audits and service provider file audits numbering approximately 150 audits per month
  • Analyses the results of these audits and provides structured feedback to individual employees and providers as well as overall reporting to BZI management
  • Uses the learnings from these results to inform improvements to BZI processes and systems
  • Supporting the documentation of all claims processes and claims policies to meet General Insurance Code of Practice (GICOP) and other requirements from regulators and Youi
  • Supports the vendor strategy with reporting and analysis that optimises the cost and performance of all BZI claims vendors
  • Contribute to and participate in supporting the overall BZI business strategy
  • Identifies business opportunities for improvement in compliance management based on market trends and takes action to address these
  • Ensure that all processes and systems are in place to manage claims in full compliance with all regulatory requirements.

About you:

  • Formal education in business or insurance
  • Experience of quality management and process improvement in a complex service industry
  • Minimum of 3 years’ experience in managing insurance claims
  • Strong analytical capability and process orientation
  • Excellent working knowledge of legislation, regulations and best practice guidelines that are applicable to the successful execution of property claims.
  • Understanding of the general insurance industry especially the role of brokers
  • Awareness of the trends and innovations improving claims service in the industry and other similar industries.
  • Aptitude for solutions-based thinking and commercial decision-making
  • Self-driven with excellent planning skills and drive to achieve goals.

About Blue Zebra Insurance

BZI is an Australian-owned, innovation-driven underwriting agency that places a strong emphasis on the pivotal role of expert brokers in the insurance industry. With client-focused insurance policy wordings and distributing only via licensed insurance brokers, we want customers to receive a tailored blend of comprehensive protection and good claims service. We are built around four core principles: Simple, Fast & Efficient, Connected and Evolved.

Blue Zebra is proudly part of the Envest Group, a diversified Australian insurance group and part of the Ardonagh Group. The Envest Group has a combined GWP (Gross Written Premium) of $1.6bn in Australia, and its global counterpart, The Ardonagh Group is a world-leading independent insurance distribution platform, placing $14bn GWP ($USD) annually.

If you think this opportunity is for you, we encourage you to apply now!

Learn more  

SydneyPermanent

Major Claims Specialist | Blue Zebra Insurance

Are you the expert when it comes to claims? A new opportunity for a customer-focused Major Claims Specialist role in our Sydney office is open!

As a Major Claims Specialist, you will report to the claims manager. You will manage each claim in your portfolio end to end using deep expertise to deliver the best outcomes for our clients. Your portfolio primarily consists of major claims.

About the Job

  • Manage a portfolio of major domestic and commercial property claims
  • Manage the claims processes carefully and intelligently given the unique nature of each major claim and the intricacies involved and where the claim may be responding to different parts of the policy coverage
  • Resolve conflicts in the claims process to the satisfaction of all parties in order to minimise the need for escalation
  • Manage some complex or express claims as part of their portfolio as volume requires
  • Deliver outstanding customer service outcomes and experience through effective communication and relationship management
  • Deliver the optimal financial outcome and resolution timeframe for each claim
  • Contribute to improvement in the claims team and participate in supporting the overall BZI business strategy
  • Maintain strong working relationships with brokers and all suppliers including loss adjusters and builders.
  • Always manage claims in full compliance with all regulatory requirements.

About you

  • Formal qualification in insurance or related business degree
  • Minimum of 5 years’ experience in managing insurance claims
  • Excellent working knowledge of legislation, regulations and best practice guidelines that are applicable to the successful execution of property claims.
  • Understanding of the general insurance industry especially the role of brokers
  • Aptitude for solutions-based thinking and commercial decision-making
  • Aptitude for resolving potential competing priorities and interests
  • Customer service experience in a complex service industry.
  • Self-driven with good time management skills, organisation and systems skills.

About Blue Zebra Insurance

BZI is an Australian-owned, innovation-driven underwriting agency that places a strong emphasis on the pivotal role of expert brokers in the insurance industry. With client-focused insurance policy wordings and distributing only via licensed insurance brokers, we want customers to receive a tailored blend of comprehensive protection and good claims service. We are built around four core principles: Simple, Fast & Efficient, Connected and Evolved.

Blue Zebra is proudly part of the Envest Group, a diversified Australian insurance group and part of the Ardonagh Group. The Envest Group has a combined GWP (Gross Written Premium) of $1.6bn in Australia, and its global counterpart, The Ardonagh Group is a world-leading independent insurance distribution platform, placing $14bn GWP ($USD) annually.

If you are ready to take the next step in your career with Blue Zebra, we encourage you to apply now!

Learn more  

PerthPermanent

Claims Specialist | Proplab

About the business

Proplab is the Property Collaboration – a cohesive, team-based environment with a passion to provide the best specialty property insurance. We have a diverse and inclusive workplace culture and strongly believe that the key to our success is our people – hence why we are committed to supporting internal growth and development. Proplab is the umbrella brand that houses two dynamic entities within the insurance industry:

  • SGUA - an ASIC-licensed underwriting agent specialising in risk management for full-time rental properties and short-term holiday homes/units. This brand distributes solely to insurance brokers across Australia.
  • Property Insurance Plus (PIP) - established in 2009, provides cost-effective insurance protection for investors in the landlord insurance and real estate sectors. This brand distributes to real estate agents and the direct consumer.

Proplab offers an exciting opportunity to a motivated Claims Professional looking to build their career in a growing business!

About the Job

In your day to day, you will:

  • Manage end-to-end claims processes including lodgement, analysis and settlement of domestic property insurance claims.
  • Deliver excellent service for all customers and suppliers, by providing timely and accurate responses and updates over the phone and via e-mail.
  • Analysing & resolving claims in the most effective and time efficient manner, whilst complying to all regulatory requirements & internal process standards.
  • Maintain an active & effective diary system for all allocated claims.
  • Establish/Maintain relationships with a broad range and internal/external stakeholders, including brokers, service providers and insurers.
  • Undertake & complete training opportunities & external courses provided by the company.
  • Actively Identify and manage Complaints & Breaches per company processes/procedures, and within Code of Practice timeframes.
  • Work effectively in the team environment, collaborating with peers and sharing knowledge & skills to achieve team goals and objectives.
  • Identify and escalate opportunities for continuous improvement in processes.

About you

  • Certificate IV in General Insurance and/or Tier 2 qualifications (desirable).
  • General understanding of the intermediated insurance industry.
  • Demonstrated experience in an underwriting or similar claim’s role, with property insurance/industry experience (highly desirable).
  • Fair understanding of underwriting or claims principles, insurance legislation, and current market trends.
  • High level attention to detail with excellent analytical and problem-solving abilities.
  • Proactive attitude and willingness to learn.
  • Sound knowledge of Microsoft Office Suite.

Why Us?

We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Competitive remuneration + an annual incentive program.
  • A hybrid working model.
  • A collaborative, supportive, and innovative team.
  • Paid volunteer leave and birthday leave.
  • Access to discounted insurance products.
  • Employee Assistance Program.

If you’re ready to embark on an exciting journey with Proplab, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!

Learn more  

MelbournePermanent

Business Relationship Manager | Proplab

About Us

Proplab is the Property Collaboration – a cohesive, team-based environment with a passion to provide the best specialty property insurance. We have a diverse and inclusive workplace culture and strongly believe that the key to our success is our people – hence why we are committed to supporting internal growth and development. Proplab is the umbrella brand that houses two dynamic entities within the insurance industry:

  • SGUA - an ASIC-licensed underwriting agent specialising in risk management for full-time rental properties and short-term holiday homes/units. This brand distributes solely to insurance brokers across Australia.
  • Property Insurance Plus (PIP) - established in 2009, providing cost-effective landlord insurance for investors and specialist support to the Property Management sector. This brand distributes to real estate agents and the direct consumer.

Proplab offers an exciting opportunity to a motivated sales focused professional looking to build their career in a growing business!

About the Job

We are seeking a motivated self-starter to join our team, in your day to day you will:

  • Manage the relationship of a portfolio of Property Managers, and other such entities for your geographic region.
  • Provide market feedback to the business from our partners and competitor activity.
  • Prospecting and lead generation from your State.
  • Meet agreed upon sales targets through your partners.
  • Maintain and update information on the CRM including but not limited to client activity, contact details, and partner information.
  • Provide service to our partners to ensure renewal retention is maintained to budget.
  • Create and present training and product information to partners.
  • Attend industry events such as training events or conferences representing the PIP brand.
  • Attend offices for training and business development at a frequency agreed with management.
  • Reporting on state performance.
  • Attend required training and development courses to continuously improve your skillset.

About you

  • Certificate IV in General Insurance or higher is desirable.
  • Completion of ASIC RG146 (Tier 2) is desirable.
  • General understanding of the Property Management industry.
  • Knowledge of the landlord’s insurance market/products (desirable).
  • Proven experience in Sales, Account Management and/or Business Development.
  • Demonstrated experience in a Distribution role.
  • Excellent verbal and written communication skills.
  • High organisational and time management skills.
  • Adept at conflict & complaints management.
  • Strong negotiation and presentation skill.
  • Ability to embrace and consistently demonstrate the Proplab purpose and values.
  • Demonstrate use of initiative, teamwork, collaboration, and integrity.
  • Strong customer focus (internal and external) with high attention to detail.
  • Self-starter, motivated to learn, and can adapt to change.

Why Us?

We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Competitive remuneration + an annual incentive program.
  • A truly flexible/hybrid working model.
  • A collaborative, supportive, and innovative team.
  • Paid volunteer leave and birthday leave.
  • Access to discounted insurance products.
  • Employee Assistance Program.

If you’re ready to embark on an exciting journey with Proplab, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!

Learn more  

BrisbanePermanent

Claims & Recoveries Consultant | Insuret

About the business

Insuret is an underwriting agency offering market leading insurance products and services to fleet businesses which includes rental car fleets, peer to peer fleets, rideshare fleets and more. With over 25 years of industry experience in administering fleet insurance programs, we boast a professional and collaborative team who are passionate about delivering services designed to meet the needs of our clients.

As we continue our journey of growth, Insuret offers an exciting opportunity for 2 Claims Professionals looking to build their career!

About the Job

We are seeking 2 enthusiastic individuals to join our Claims Team in a permanent full-time opportunity, reporting to the Claims Manager. The successful candidates will bring with them end-to-end claims processing experience and a collaborative approach. As a Claims & Recoveries Consultant you will:

  • Deliver excellent service for all customers and suppliers, by providing timely and accurate responses over the phone and via e-mail.
  • Liaise with all relevant parties to provide regular updates on the progress of claims.
  • Analyse & resolve claims in the most effective and time efficient manner, whilst complying to all regulatory requirements & internal process standards.
  • Maintain an active & effective diary system for all allocated claims.
  • Establish/Maintain relationships with a broad range and internal/external stakeholders, including brokers, service providers and insurers.
  • Undertake & complete training opportunities & external courses provided by Insuret.
  • Work effectively in the team environment, collaborating with peers and sharing knowledge & skills to achieve team goals and objectives.
  • Identify and escalate opportunities for continuous improvement in processes.

About you

  • Experience within Insurance Claims (ideally with motor vehicle experience).
  • Knowledge of the General Insurance Code of Practice.
  • High level attention to detail, with the ability to prioritise & multi-task.
  • Proactive attitude and willingness to learn.
  • Great team player.
  • Ability to meet service levels and individual KPI’s.
  • Decision making skills and ability to problem solve.

Why Us?

We value our team and strive to provide a comprehensive range of opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Competitive remuneration package.
  • Central location in Fortitude Valley with convenient public transport options.
  • Career training and personal development opportunities.
  • A collaborative, supportive, and professional team.
  • Employee Assistance Program.

If you’re ready to embark on an exciting journey with Insuret, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today!

Learn more  

SydneyPermanent

Technical Business Analyst

Technical Business Analyst – Sydney

About Envest:

Envest is a private, entrepreneurial insurance investment and distribution Group with a diverse portfolio of businesses. We’re an exciting and dynamic company that prides ourselves on our ability to be nimble and open to change.

Roles & Responsibility:

• Provide an interface between key business product owners, key stakeholders and the technology specialists.

• Closely liaise with the Project Management Office (PMO) through the project life cycle, adhering to project governance and the implementation process.

• Facilitate workshops and elaboration sessions with SMEs.

• Create user stories that clearly document the business requirements.

• Provide analysis on configuration of applications versus a requirement for development / customisation.

• Involvement in story card estimation, configuration, troubleshooting issues and providing systems support.

• Perform unit testing, systems testing and post implementation verifications (when required).

• Document and maintain system specifications, solution designs and other documentation using approved standards (including Jira, Confluence and other knowledge base tools).

Technical capabilities include:

• Ability to query data via SQL queries

• CRM systems administration

• Rules and Rating engines analysis and configuration

• Workflow analysis and configuration

• Power BI Reporting and data warehousing field mappings to enable interfacing

Apply a standard approach to all tasks and activities based on procedures, policy guides or predefined methodologies proscribed by management.

Knowledge, Skills & Attributes:

• 2-3-years related experience, preferably within an insurance or financial services operation.

• Studying toward or completed a tertiary qualification – diploma, certificate, degree in related discipline (or equivalent).

• Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team in an Agile environment.

• Requirements, configuration, testing and documentation experience.

• Insurance and Financial Services industry highly desirable.

Why Us?

We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

• Competitive remuneration + opportunity for an annual incentive.

• An environment that encourages professional growth based on skills and interests.

• Paid volunteer leave, birthday leave + more benefits.

• Flexible working arrangements, with scope for some work-from-home.

• Employee Assistance Program for you and immediate family members.

If you’re ready to embark on the next chapter of your career, we encourage you to click the Apply button or send your CV along with your cover letter to emma.browne@envest.com.au

Learn more  

SydneyPermanent

Senior Technical Business Analyst

About Envest:

Envest is a private, entrepreneurial insurance investment and distribution Group with a diverse portfolio of businesses. We’re an exciting and dynamic company that prides ourselves on our ability to be nimble and open to change.

Roles & Responsibility:

  • Provide an interface between key business product owners, key stakeholders and the technology specialists.
  • Closely liaise with the Project Management Office (PMO) through the project life cycle, adhering to project governance and the implementation process.
  • Facilitate workshops and elaboration sessions with SMEs.
  • Create user stories that clearly document the business requirements.
  • Provide analysis on configuration of applications versus a requirement for development / customisation.
  • Involvement in story card estimation, configuration, troubleshooting issues and providing systems support.
  • Perform unit testing, systems testing and post implementation verifications (when required).
  • Document and maintain system specifications, solution designs and other documentation using approved standards (including Jira, Confluence and other knowledge base tools).

Technical capabilities include:

  • Ability to query data via SQL queries
  • MS D365 Finance ERP system features and configuration
  • Rules and Rating engines analysis and configuration
  • Workflow analysis and configuration
  • Power BI Reporting and data warehousing interfacing
  • Apply a standard approach to all tasks and activities based on procedures, policy guides or predefined methodologies proscribed by management
  • Ongoing release planning and alignment with Change Management for product releases and business changes for Enterprise platforms.
  • Mentor junior members of the IT Applications Team.

Knowledge, Skills & Attributes:

  • 3–5-year related experience, preferably within an insurance or financial services operation.
  • Completed a tertiary degree in a related computing discipline (or equivalent).
  • Exposure to development and implementation practices in a modern systems environment together with exposure to working in a project team in an Agile environment.
  • Requirements, configuration, testing and documentation experience.
  • Insurance and Financial Services industry

Why Us?

We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

  • Competitive remuneration + opportunity for an annual incentive.
  • An environment that encourages professional growth based on skills and interests.
  • Paid volunteer leave, birthday leave + more benefits.
  • Flexible working arrangements, with scope for some work-from-home.
  • Employee Assistance Program for you and immediate family members.

If you’re ready to embark on the next chapter of your career, we encourage you to click the Apply button or send your CV along with your cover letter to emma.browne@envest.com.au

Learn more  

TewantinPermanent

Account Manager - Sunshine Coast or South Brisbane | Aviso Broking

Job Title: Account Manager

Portfolio Type: Predominantly Heavy Motor, Fleet, Commercial Motor, Plant and Liability

Location: Sunshine Coast or South Brisbane

• Hybrid working model and flexibility

• Join the Industry’s fastest-growing insurance brokerage

• Competitive remuneration package including Incentive

Are you ready to join a dynamic and rapidly growing team in the insurance industry? Aviso Broking, part of the Aviso Group, is seeking an Account Manager to become an integral part of our success story. With a strong presence in New South Wales and Queensland, our nationwide network boasts over 20 offices, 250 dedicated employees, and an impressive $280 million in Gross Written Premium (GWP). We're on the lookout for a talented individual to join our Sunshine Coast or South Brisbane office and help us continue our remarkable journey.

WHAT WE OFFER

At Aviso Broking, we value our team members and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:

• Work-Life Balance: Embrace flexible work arrangements that accommodate your lifestyle and needs.

• Continuous Growth: Access to extensive training and development opportunities, supporting your career advancement.

• Engaging Work Culture: Join in on social events and celebrations, fostering a vibrant and support work atmosphere.

• Exclusive Perks: Benefit from a range of exclusive perks, including discounted health insurance, reduced gym memberships, retail discounts, and more.

• Convenient Location: Our centrally located office ensures an easy commute.

ABOUT YOU

We are looking for an individual who embodies the following characteristics and qualifications:

• Hold Tier 1 & Tier 2 Broking qualifications, demonstrating your expertise in the industry.

• Bring a minimum of 2 years' experience in Insurance Broking or a similar role.

• Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.

• Approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.

• Work collaboratively within a team while also being capable of independent work with minimal supervision.

• Maintain a high level of precision in your work.

ADDITIONALLY, THE IDEAL CANDIDATE WILL ALSO POSSESS:

• Always exhibit a friendly and professional demeanour.

• Demonstrate sound negotiation and influencing abilities.

• Communicate effectively, with strong proficiency in English and literacy.

• Be proactive in identifying and prioritizing tasks.

THE ROLE

As an Account Manager at Aviso Broking, your primary responsibility will be to oversee a diverse portfolio encompassing all General Insurance lines. Your mission: delivering top-notch service and ensuring exceptional client retention. Here's what you'll be doing:

• You'll be the go-to contact for a portfolio of clients, ensuring their insurance needs are met with excellence.

• Forge and maintain strong relationships with Clients, Underwriters, and other essential stakeholders.

• Contribute to the growth of our business by identifying opportunities for new clients and playing a pivotal role in retaining our existing portfolio.

• Provide expert advice and placement services across a range of products, including Commercial Motor, Fleet, Heavy Motor, Plant, Liability, SME and Financial Lines.

If you’re ready to embark on an exciting journey with Aviso Broking, where you’ll be part of a thriving team and contribute to our success story, we invite you to apply today and be a driving force in the insurance industry’s fastest-growing brokerage.

Learn more  

BrisbanePermanent

Account Executive | Resilium Partners - Amicus

  • Join a business with great leadership and entrepreneurial spirit!
  • Competitive remuneration package including Incentive plan.
  • Hybrid working model and flexibility.

A new opportunity ahead! We are looking for an Account Executive to join Resilium Partners- Amicus.

ABOUTS US

For over 20 years Amicus Insurance Services has been serving the insurance needs of clients across Queensland and NSW, helping individuals, tradespeople, business owners, and professionals obtain sufficient insurance coverage should the unexpected happen. Amicus, part of the Envest Group and will form part of a new segment of the business - Aviso Specialty later this year and with this exciting change brings opportunity and growth.

ABOUT THE JOB:

As an Account Executive, you will be responsible for a diverse portfolio of clients, encompassing all SME General Insurance lines. You will be delivering strong advice, service and ensuring exceptional client retention. Duties include:

  • Building strong relationships with clients, underwriters and other stakeholders
  • Provide expert advice and placement services across a range of products, including SME Package, Property, Liability, Commercial Motor, Fleet, and Financial Lines.
  • Contribute to the growth of our business by identifying opportunities for new clients and playing a pivotal role in retaining our existing portfolio.

ABOUT YOU:

  • Hold Tier 1 & Tier 2 Broking qualifications, demonstrating your expertise in the industry.
  • Ideally bringing a minimum of 2 -5 years' experience in Insurance Broking or a similar role.
  • Proficiency in MS Word, Excel, and Outlook is a must. Familiarity with the Insight Broker System and Office Tech is a plus but not mandatory.
  • Approach your work with enthusiasm and positivity, creating a vibrant work atmosphere.
  • Work collaboratively within a team while also being capable of independent work with minimal supervision.

WHY US?

At Amicus, we provide employees the opportunity to work closely as a tight knit team and support your personal and professional growth. We have excellent work life balance and offer hybrid work structures along with a variety of training opportunities and engaging work culture.

If you’re ready to start the new phase of your career, send your resume to katy@envest.com.au

Learn more  

BundooraPermanent

Claims Service Consultant | Envest Direct Agencies

New year, New Career?! We'd love to hear from you!

At Envest Direct Agencies, our purpose is to protect the lifestyle of the outdoor adventurer. Not only do we own and represent some of Australia’s most recognisable niche brands (Club 4x4, KT Insurance & Viz Insurance) in the consumer insurance market, we’re passionate advocates for people to live their best life – and that includes our employees.

We're looking for people to join our growing Claims team to help manage a portfolio of interesting niche claims. As the initial lodgement point for customers, you'll determine the level of coverage that applies to claims and negotiate mutually beneficial outcomes in an efficient and accurate way. If you're passionate about providing exceptional customer experiences in the moments that matter, this could be the perfect opportunity for you...

As a Claims Consultant you will:

  • Manage a portfolio of unique motor, caravan and recreational vehicle claims within authority levels.
  • Undertake end to end claims management – from initial lodgement, determining the coverage to apply, ongoing customer contact and finalisation.
  • Comply with procedures and standards to ensure claims are processed quickly, efficiently, in adherence with compliance requirements and accurately to prevent claims leakage.
  • Understand the laws, rules and regulations that govern claims practices – such as Insurance Contracts Act, the General Insurance Code of Practice and more!

What will you bring to the role?

  • A passion for delivering first-class customer service
  • Experience in a customer service role – contact centre, claims or insurance sectors experience highly regarded but not essential
  • Excellent communication skills (both verbal and written), to balance empathy and commercial decisioning.
  • Proficient in using MS Office (Teams, Outlook and Excel)
  • Ability to plan and prioritise tasks through to completion, in a fast-paced environment.
  • Demonstrated analytical and critical thinking capability to evaluate complex alternatives and make decisions.

In return, we offer….

  • An attractive base salary with potential to earn a yearly salary
  • Central location in Bundoora, Victoria
  • Standard Mon - Fri work. No evenings or weekends
  • Career, training and personal development opportunities
  • Significant discounts on our insurance products
  • A day off for your birthday!
  • Employee Assistance Program
  • A supportive work environment with a fun culture
Learn more  

SydneyPermanent

General Expression of Interest

EXPRESSIONS OF INTEREST

We have a range of openings across the Envest Network in Underwriting, Broking, Compliance, Claims and Sales and Service. please register your interest by clicking the apply now.

  • Professional experience preferably in insurance/financial services
  • A high degree of influencing skills, partnered with strong written and verbal communication skills
  • A customer-centric approach which sees you optimise outcomes for your customers
  • Proven ability to demonstrate resilience in managing challenging scenarios
  • Developed time management skills with the ability to work in a high-pressure environment
  • A keen willingness to learn and proactively engage in a fast paced, dynamic team
Learn more  
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Envest is part of The Ardonagh Group