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Wembley • Permanent
Account Executive | Aviso Specialty
Are you self driven and motivated, keen to fast track your career with a fast growing, market leading insurance brokerage? Aviso Specialty WA, located in Wembley might just be the place for you.
About the Role
We are seeking an experienced and driven Account Executive to work with Senior Account Managers to manage and develop a portfolio of our top-tier clients including manage own portfolio.
This role is ideal for a results-focused individual with a strategic mindset who thrives in building strong client relationships while driving business growth.
Key Responsibilities
- Manage and support a portfolio of client accounts, focusing on relationship building and retention.
- Support and manage pre renewal, renewal and post renewal activities, including quotations, endorsements, certificates of currency and creating renewal reports.
- Identify and convert new business opportunities through proactive relationship building and networking.
- Manage complex renewals, ensuring deadlines are met and clients' evolving needs are addressed.
- Attend client meetings
- Conduct comprehensive reviews to identify potential risks, ensuring clients are protected with the most suitable coverage.
- Work closely with in house Claims Manager to ensure equitable claims settlements
- Develop and manage key stakeholder relationships with Senior Brokers and Underwriters
About You
- Minimum 5 years' experience as an Insurance Broker
- A results-oriented mindset with a strong drive to pursue new business opportunities and consistently deliver outstanding results.
- A master of client relationships with exceptional communication, quick-thinking, and a solutions-focused approach.
- Understanding of business risks in property, construction, mining, manufacturing and engineering industries
- Exceptional communication, stakeholder engagement, and negotiation skills.
- Proactive, self-motivated, and dedicated to securing positive outcomes for clients.
Qualifications/Skills
- Tier 1 or Diploma-level qualification in Insurance Broking.
- Sound Knowledge of Microsoft office programs including Excel and Word
- Experience with Broking Systems such as Insight, Winbeat and OfficeTech
- Strong administrative and organizational skills with a focus on accuracy and meeting deadline including invoicing procedures and file management
What We Offer
- Competitive salary package + bonuses + benefits.
- A dynamic workplace with opportunities for career progression and development.
- Modern office located in Wembley, Perth. Car Parking included
- Opportunity to engage with Australia’s best brands and companies.
- Opportunities to give back to the communities in which we work and live.
Brisbane • Permanent
Senior Internal Broker | Resilium Insurance Partners
Are you ready to advance your career in mid-market and corporate Insurance?
Befor, a dynamic and forward-thinking division of Resilium Partners and the Envest Group, is on a mission to revolutionise the insurance broking experience. By combining expert knowledge with innovative technology, we're creating a seamless and unmatched broker experience. And this is only the beginning!
We're Growing and looking for a Senior Internal Broker who wants the opportunity to work on Mid-Market and Corporate Clients.
We are seeking motivated and ambitious professionals to join our Brisbane team and help support our Manager, Corporate & Speciality and learn from the best! If you are dedicated to delivering exceptional customer service, driven to achieve success, and eager to contribute to a transformative journey, we want to hear from you.
The possibilities are endless – come be a part of something exciting!
In this exciting role, you'll play a vital part in our growth by:
- Supporting the Manager: Advise with Expertise: Partner with the Manager to provide strategic insights and guide mid-market and corporate clients through complex insurance options.
- Connect with warm SME leads, understand their needs, and convert them into satisfied policyholders.
- Delivering Solutions: Present tailored insurance policies that align with the unique requirements of corporate clients..
- Building Relationships: Foster strong connections with clients to ensure seamless service and ongoing satisfaction.
- Supporting the Team: Collaborate with the team to provide outstanding client support and achieve shared goals.
What's in it for you?
- Be part of the excitement and accelerate your career: Gain access to exceptional learning and development opportunities and shape your future in a supportive environment.
- Flexible Work Arrangements: Enjoy hybrid work arrangements and staggered shifts to suit your lifestyle.
- Find your tribe: Become part of an inclusive, collaborative team where your contributions are valued and celebrated.
Befor is not just a job; it's a career launchpad.
At Befor, we're not just changing the insurance game; we're creating a new standard of excellence. If you're ready to embrace innovation, make a meaningful impact, and be part of a team that's shaping the future of insurance, apply now and help us shape the future of insurance broking!
Sydney CBD • Permanent
Technical Systems Trainer
We are seeking a knowledgeable professional with strong Broker Systems experience and a passion for helping others learn. In this dynamic, fast-paced role, your expertise will make a meaningful impact across the Envest Group.
As a Technical Trainer, you will take the lead in designing and delivering comprehensive training programs for our Broker Management System and its connected software. Your key responsibility will be to develop engaging, effective, and innovative training solutions that cater to the diverse needs of our businesses across the group.
This is an exciting opportunity to shape learning experiences, empower teams, and drive success through knowledge. If you're ready to make a difference, we’d love to hear from you!
Key responsibilities include:
- Design training materials, such as manuals, guides, videos, tailored to diverse learning styles.
- Coordinating, scheduling, and delivering training sessions using multiple blended formats, including in-person, online etc.
- Communication across various user levels across the group and effectively executing application use.
- Providing user support and ensuring users are able to have optimal use of the systems.
- Testing systems and workflows while maintaining up-to-date knowledge of software trends and updates.
- Monitoring metrics and providing reports to enable evaluation and drive improvements.
What we are looking for:
- It is essential to have a General Insurance knowledge background, ideally within a Brokerage
- Experience with Learning and Development or within a training/mentorship role
- Strong understanding of business processes and alignment with technology
- Ability to evaluate and research training options and alternatives
- Strong communication and organisational skills
- Experience working on projects and within a fast-paced environment
Why join our team:
- Be at the forefront of our technological innovation in the Broker Management System and utilise your creativity and initiative to have an impact on the broader group
- Contribute to the success of this huge milestone for our business and be part of a collaborative, talented and motivated team
- If you are ready to take on this exciting challenge and move into an exciting new role, we would love to hear from you.
Manly • Permanent
Claims Assessor | Point Insurance
About Us
Point Underwriting Agency is a leader underwriting agency specialising in Accident and Sickness coverage across Australia. Based in Manly NSW, we offer innovative insurance solutions include Personal Accident and Sickness, Group Personal Accident, Sports Injury Protection, and Voluntary Workers Cover.
Our success is built on four key pillars: People, Product, Claims and Service – our mission is simple: do Accident and Sickness differently.
If you’re an experienced Claims Assessor ready to bring you’re a-game and grow your career in a fast-paced, rewarding environment, we’d love to hear from you!
About the Job
As the successful candidate, you will be responsible for timely and cost-effective management of a portfolio of Accident and Sickness claims. To achieve this, you will:
- Ensure that claims service standards (internal and external) are met in a timely manner.
- Complete initial claim assessment sheets with detailed action plan and file strategies.
- Manage claims from notification to file closure.
- Ensure all actions are conducted within the limits of your authority and obtain authorisation where required.
- Ensure that claims are managed tactically and strategically to generate optimal financial outcome while maintaining fairness to third parties involved.
- Develop and maintain relationships with all stakeholders through exceptional customer service and support.
- Conduct timely investigations in relation to coverage and medical issues.
- Engage appropriate experts to assist with claims assessments where needed.
- Maintain an effective diary system to balance competing priorities and tasks.
About you
- Relevant tertiary qualification (highly favoured), with completion of HSC as a minimum.
- Demonstrated experience in a personal injury claims roles (PA & Sickness experience is highly regarded).
- Excellent written and verbal communication skills, with the ability to express thought, information, and ideas clearly.
- Highly developed interpersonal skills with the ability to build and maintain effective relationships with a diverse range of people.
- Strong attention to detail along with high numeracy skills.
Why Us?
We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:
- Prime Manly location with flexibility to work from Sydney CBD.
- A role where you can truly make an impact—helping people and driving business growth.
- Ongoing career development with training and growth opportunities.
- A supportive, fun, and dynamic team culture where your contributions are valued!
If you’re ready to embark on an exciting journey with Point Underwriting Agency, submit your application today!
Brisbane • Contract
Change Analyst | Envest
About Envest
As the largest privately owned insurance distribution group in Australia, we drive insurance businesses to excel, creating a united group of brands that serve and support our community. Founded with an entrepreneurial spirit, and the knowledge that insurance is there for our community when needed. Leveraging the strengths of our people and network we continuously aspire for strong sustainable growth.
Position Overview
We are seeking a dynamic and experienced Change Analyst to join our team during a pivotal period of growth and transformation. The successful candidate will play a crucial role in driving and implementing change initiatives across our enterprise-wide projects. This role offers an exciting opportunity to be at the forefront of change management within a rapidly expanding organisation. This position is open to candidates located in Sydney, Brisbane and Melbourne and is offered as a 12-month contract.
Key Accountabilities
- Conduct change impact assessments and stakeholder analysis to identify the nature and extent of change impacts on people, processes, systems, and culture.
- Develop and execute change management plans, including communication, training, coaching, and resistance management activities.
- Monitor and measure the effectiveness of change management interventions and report on progress, issues, and risks.
- Provide feedback and support to project teams and sponsors to ensure alignment and integration of change management activities.
- Facilitate stakeholder engagement and build relationships with key internal and external stakeholders.
- Identify and escalate potential barriers or risks to change adoption and recommend mitigation actions.
- Support the continuous improvement of change management methodologies, tools, and best practices.
- Collaborate closely with project stakeholders, including project managers, business analysts, and department heads, to understand the scope and impact of change initiatives.
- Foster a culture of continuous learning and adaptability within the organisation by promoting best practices and knowledge sharing related to change management.
- This role will require to travel nationally with flexible hours of work and location.
Qualifications
- Minimum of 2+ years of experience in change management or a similar role within a complex organisational environment.
- Excellent communication skills, both written and verbal, with the ability to effectively engage and influence stakeholders at all levels of the organization.
- Insurance industry experience preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management software Monday.com is a plus.
- A strong understanding of change management principles, frameworks, and methodologies, such as ADKAR, Prosci, or Kotter.
- A proactive, flexible, and collaborative approach to managing change in a fast-paced and dynamic environment.
- Experience in facilitating workshops and driving a structured and organised approach to change delivery.
Why Us?
We value our team and strive to provide a comprehensive range of benefits and opportunities to support your personal and professional growth. Here's what you can expect when you join us:
- Competitive remuneration + opportunity for an annual incentive.
- An environment that encourages professional growth based on skills and interests.
- Paid volunteer leave, birthday leave + more benefits.
- Flexible working arrangements, with scope for some work-from-home.
- Employee Assistance Program for you and immediate family members.
If you’re ready to embark on the next chapter of your career, we encourage you to click the Apply button or send your CV along with your cover letter to people@envest.com.au
Mount Gravatt • Permanent
Heavy Motor Claims Consultant | ATL
Our team is growing and we're looking for individuals with experience in Plant & Earth Moving, Heavy Motor and/or Claim Management to join us! Passionate about delivering great customer experiences and delivering outcomes? We've got the role for you!
Who are we and why choose us?
ATL Insurance Group are a modern transport underwriting agency providing specialist insurance products through our broker partners to the Australian market. We are real people offering real service! We provide Specialist Insurance Solutions through our Broker Partners that cover small to medium transport companies and earthmoving operators.
As a Heavy Motor Claims Consultant, you’ll manage a portfolio of claims, act as the initial lodgement point for Brokers, determine what level of coverage applies to claims and negotiating mutually beneficial outcomes in an efficient and accurate way.
If you're passionate about providing exceptional customer experiences in the moments that matter, this could be the perfect opportunity for you...
As a Heavy Motor Claims Consultant, you will:
- Provide exceptional customer service to our customers in their time of need.
- Manage a portfolio of Brokers with unique heavy motor vehicle claims within authority levels.
- Undertake end to end claims management – from initial lodgement, determining the coverage to apply, ongoing Broker contact and finalisation.
- Partner with Investigators, forensic engineers and Recovery stakeholders to progress claims.
- Interpret our Product Disclosure Statements (PDS) and relevant legislation to advise claimants and Brokers on coverage entitlements.
- Comply with procedures and standards to ensure claims are processed quickly, efficiently, in adherence with compliance requirements and accurately to prevent claims leakage.
- Proactively communicate (written & verbal) with Brokers and stakeholders across our repair network to finalise claims.
- Foster relationships with our Broker network to provide exceptional service.
- Understand the laws, rules and regulations that govern claims practices – such as Insurance Contracts Act, the General Insurance Code of Practice and more!
What will you bring to the role?
- Demonstrated experience (approx. 3+ years) in Motor or Heavy Motor Claims (essential).
- Experience in Plant and Earth Moving Equipment Claims (desirable).
- Experience in Recoveries and Settlements (desirable).
- A passion for delivering first-class customer service and solid knowledge of the Insurance Sector.
- Excellent communication skills (both verbal and written), to balance empathy and commercial decisioning.
- Confident navigating systems, proficient digital literacy, and use of MS Office (Teams, Outlook and Excel).
- Ability to plan and prioritise tasks through to completion, in a fast-paced environment.
- Demonstrated analytical and critical thinking capability to evaluate complex alternatives and make decisions.
In return, we offer….
- An attractive base salary with potential to earn a yearly bonus.
- Central location in Mt Gravatt, Queensland - proximity to Brisbane CBD without the commute!
- Free parking and access to public transport, via Westfield Garden City, available within walking distance.
- A role where you can make a significant impact towards people and business growth.
- Career, training, and personal development opportunities.
- Standard Monday – Friday business hours availability – no weekend or evening work.
- A supportive work environment with a fun culture.
Sound like you? We'd love to hear from you!
Sydney CBD • Permanent
Finance Assistant | Epsilon Underwriting
About Epsilon Underwriting
Epsilon Underwriting provides specialist services to Brokers in need of expert, comprehensive insurance solutions. We pride ourselves on exceptional levels of support and friendly service.
The experienced and friendly staff at Epsilon form a dynamic and cohesive team! We’re excited to welcome an Finance Assistant to our growing team. As an Finance Assistant you’ll support both Accounts Payable and Accounts Receivable functions, ensuring accurate processing, reconciliation, and reporting (aka help to keep our financial operations running smoothly).
We have a Sydney CBD based position available for a details oriented, problem solver that’s looking to kickstart their insurance career? If so, this could be the perfect opportunity for you…
What will the role look like?
- Maintain system records including Customer and Supplier details, payment records, commission transfer details, and saving correspondence.
- Processing customer payments, preparing customer refunds and assistance with debt collection.
- Processing supplier invoices and employee expense claims and applying correct cost centres and general ledger allocations.
- Prepare payment batches for supplier payments.
- Assistance with preparing various financial reports including preparing written Bordereaux reports, paid Bordereaux Reports and reports for payments to authorities etc.
- Assist CFO/Financial Controller with Bordereaux payments, reconciliations and providing external remittances.
- Various adhoc data entry, reporting and reconciliations.
- Collaborate with Finance team, and others, to build relationships and communicate effectively.
What will you bring to the role?
- 1+ years’ experience within an Accounts Payable and/or Receivable.
- Minimum – Year 12 High School Certificate.
- Tertiary course or TAFE Equivalent in Finance/Accounting highly advantageous
- Strong communication skills, writing skills and interpersonal skills.
- Strong ability to problem solve and deliver creative, solution-based outcomes.
- Effectively and efficiently work autonomously and in a high performing, results-orientated team.
- Well-developed time management and organisation skills
- High proficiency in Microsoft Office suite, particularly Excel
- Exposure to MYOB or comparable finance systems highly desirable.
In return, we offer...
- An attractive base salary and incentive scheme
- A role where you can make a significant impact towards business growth.
- The opportunity to engage with a variety of stakeholders and functions within the wider business.
Sound like you? We’re excited to hear from you!
Melbourne CBD • Permanent
HR Advisor | Envest
Join Envest: Shaping the Future of Insurance
Envest is proud to be one of Australia’s largest independent distribution groups. We are driven by the belief that insurance plays a vital role in our community, empowering businesses and individuals alike. Our mission is to invest in and nurture insurance businesses, enabling them to grow, thrive, and make a meaningful impact.
We’re currently seeking an experienced HR Advisor to join our dynamic team in a truly generalist, full-time role. Covering a national portfolio, you'll deliver key HR practices, lead projects, provide strategic advice, and support the business across the full employee lifecycle. This role also involves occasional travel, fostering relationships and ensuring Human Resources operates as both a strategic and operational partner.
Why Join Us?
While flexibility in work arrangements is offered, we are particularly seeking a Melbourne-based advisor to work across both our Glen Waverley and Central CBD offices.
Key Responsibilities:
- Provide comprehensive HR support across all aspects of the employee lifecycle: recruitment, onboarding, performance, development, engagement, and offboarding.
- Lead or contribute to strategic HR projects and initiatives, driving meaningful change.
- Manage and respond to the HR mailbox, identifying patterns and proactively delivering solutions.
- Administer our HRIS system, improving workflows and providing first-line user support.
- Support the development and analysis of people metrics to inform decision-making.
- Contribute to the maintenance of a central document repository and the People SharePoint site.
- Facilitate training sessions, presentations, and initiatives to uplift business capability.
- Lead cyclical HR activities, including engagement surveys, performance and remuneration reviews, talent management, and annual reporting.
- Promote compliance with industrial instruments and Fair Work Act obligations through sound systems and practices.
What you will bring
- Tertiary qualifications in Human Resources or Business (preferred but not essential)
- At least two years of generalist HR experience in a similar role
- Previous experience in insurance, professional services, or financial services (highly regarded).
- Excellent communication, writing and interpersonal skills
- Ability to manage projects and apply structured methodologies
- Agility to balance strategic and operations priorities effectively
- Strong relationship building skills
If you're a forward-thinking HR professional with a passion for empowering people and delivering meaningful outcomes, we’d love to hear from you!
Chatswood • Permanent
Account Manager – Insurance Broking | Resilium Partners
Join Our Dynamic Team at CPS General Insurance!
Are you an enthusiastic and dedicated individual with a passion for Insurance and customer service? Are you ready to make a difference by delivering exceptional service to our clients while working in a supportive, growth-oriented environment? If so, we want YOU to join our team as an Account Manager at CPS General Insurance.
Core Responsibilities:
- Client Service Excellence: Be the first point of contact for our clients, offering assistance with their insurance needs. Review client accounts, answer enquiries, process alterations, and resolve complaints.
- Data Management: Keep client databases up-to-date in line with office processes, ensuring all records are accurate and compliant.
- Policy Renewals & Alternatives: If clients are unsatisfied with their renewal terms, proactively offer alternative terms to meet their needs and expectations.
- New Business Development: Take the initiative to identify new business opportunities and actively pursue them within your area of responsibility.
- Supportive Role: Collaborate with colleagues to process New Business, Alterations, and Certificates according to CPS guidelines. Provide support to fellow Account Managers as needed.
- Training & Development: Engage in internal and external training to maintain and enhance your industry knowledge and accreditations. Participate in professional development days and webinars to stay ahead in the field.
What We’re Looking For:
- Qualifications: Ideally Tier 1 but as a minimum Tier 2 Insurance Broking Compliance Qualification.
- Customer-Centric: A natural communicator who enjoys solving problems and delivering exceptional service to clients.
- Detail-Oriented: Strong attention to detail and commitment to maintaining accurate client records and processing.
- Proactive & Driven: A self-motivated individual who actively seeks out new business opportunities and thrives in a dynamic, fast-paced environment.
- Team Player: Willing to assist colleagues and collaborate to achieve overall team success.
- Committed to Growth: Eager to learn and develop professionally through both internal and external training.
Why CPS General Insurance?
At CPS, we believe in fostering a supportive and collaborative work environment where employees can grow and thrive. You'll receive ongoing training, career development opportunities, and access to industry-leading tools and resources to help you succeed. With a strong focus on work-life balance and internal mobility, we provide a stable and rewarding career path.
If you’re ready to contribute your skills and grow with us, apply today and become part of our expanding team at CPS General Insurance!
Sydney • Permanent
General Expression of Interest
EXPRESSIONS OF INTEREST
We have a range of openings across the Envest Network in Underwriting, Broking, Compliance, Claims and Sales and Service. please register your interest by clicking the apply now.
- Professional experience preferably in insurance/financial services
- A high degree of influencing skills, partnered with strong written and verbal communication skills
- A customer-centric approach which sees you optimise outcomes for your customers
- Proven ability to demonstrate resilience in managing challenging scenarios
- Developed time management skills with the ability to work in a high-pressure environment
- A keen willingness to learn and proactively engage in a fast paced, dynamic team