Success Story – Claim Central

Claim Central

Claim Central now a global insurance industry leader…

Founded in 2002, Claim Central Consolidated is a global insurance industry leader across:

Claim Management Services – managing the insurance repairs for property, motor and cyber claims from first notification of loss, right through to completion.

Insurance Technology – Using and licensing proprietary technology to make this process as transparent, fast and low cost as possible.

Data & Analytics – using the data insights from its technology to drive continual improvement for clients.

Envest were the first external shareholder to get involved with Claim Central and, at the time, the company was processing approximately $50million in claims in the Australia market.

Envest helped secure the company’s first major international client, Hollard Insurance and injected capital to enable the company to embark on a massive growth trajectory. Claim Central have since doubled their claims volume in under three year and expanded into New Zealand, America and South Africa.

In 2019, Claim Central;

· Were named ‘Insurance Innovator of the Year’ at the 2019 FinTech Business Awards for its xcloud-based claims management platform ClaimLogik

· Opened new offices in the Parramatta CBD and Jacksonville, Florida

· Signed a 3-year deal with Club 4×4 to become the company’s end-to-end motor claims services and digital claim management technology

· Established a strategic alliance with AON

A recent market perception survey for national underwriter IAL, has also demonstrated how the company is making a difference for consumers.

IAL Head of Claims Stuart Hickman said, “We are on track for a score of +39. To put this into context the highest score in Australia for an insurance company is NRMA NSW with +32.”

“You guys are at the point now where you are market leading for claims service. I do not say that lightly!”

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